Shipping Policy

At Zoryvea, we are committed to delivering your beauty and skincare products safely and efficiently.

This Shipping Policy applies to all orders placed through our online store, including LED Face Masks and other beauty products.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

You will receive an email confirmation once your order has been shipped.

2. Shipping & Delivery Time

Delivery times vary depending on your location and shipping destination.

Estimated delivery times will be displayed at checkout whenever available.

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or carrier delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, selected shipping method, and order details.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. International Shipping

Zoryvea welcomes international customers.

International orders may be subject to customs duties, import taxes, or additional fees depending on the destination country.

These charges are the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information whenever available.

Please allow some time for tracking information to become active.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information.

Zoryvea cannot guarantee changes to an order once it has been processed or shipped.

7. Delayed or Lost Packages

If your package is delayed or appears to be lost, please contact us at our customer support email.

We will do our best to assist you and help resolve the issue.

8. Damaged Products

If your product arrives damaged, please contact us within 48 hours of delivery.

Please include clear photos or videos of the damaged product and its packaging so our team can assist you.

This applies to all products, including LED Face Masks and other beauty devices.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

Store Name: Zoryvea

Email: zoryve@gmail.com

Thank you for shopping with Zoryvea!

We appreciate your trust in our brand.